Policies

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

Canada: 2-21 business days

United States: 7-21 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options

Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

I gladly accept cancellations

Request a cancellation within: 12 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Frequently asked questions

Wholesale availability

Yes! I offer Wholesale Pricing on some products!
However, due to the the pandemic, it is getting increasingly difficult to order many of the supplies I need to make large quantities of most of my products, so at the moment, I will only be offering wholesale on Bubble Bath Truffles, Lip Balms and Bath Bombs. You can find the listings for these in the Wholesale tab :) If you would like to order these products in a different quantity than what I have listed, please convo me and I would be more than happy to set up a custom listing for you!

Can I get these in a different scent/flavor/color?

Definitely! I am more than happy to substitute any scents for another. Or if you are wanting a certain scent, and you don't see it listed anywhere on my page, please let me know! I may have it already, or I can try and get it :)

Shipping Outside of Canada

** U.S. and INTERNATIONAL CUSTOMERS: **

Smaller American/International Orders - DO NOT COME WITH A TRACKING NUMBER!

If you would like to upgrade your shipping to include a tracking number, please choose to upgrade your shipping at the Check out.

All of my packages are shipped through Canada Post using the cheapest option available to try and keep my costs lower and more affordable to you.

This DOES NOT include tracking or insurance. I strongly suggest selecting the upgraded shipping option which includes both insurance and tracking.

Shipping charges do not include any applicable customs charges.
We are not responsible for paying any customs fees due at time of shipping.

We will always only charge what the post office charges us for shipping, and will always reimburse any overages that you may have been charged :)